Meet
Your back-office support team
A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.
Meet
Your back-office support team
A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.
Meet
Your back-office support team
A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.
Meet
Your back-office support team
A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.
Who we are
Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.
Our Purpose
Our Purpose
Our Purpose
Our Purpose
First, we seek to understand! We understand that the healthcare Industry is facing several challenges… and where there is challenge there is opportunity for growth:
Skilled Staffing
Problem
Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.
Solution
This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.
Patient Access
Problem
With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers. Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.
Solution
When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.
Skilled Staffing
Skilled Staffing
Provider & Staff Burnout
Problem
Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.
It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.
Solution
This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.
In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.
Patient Access
Problem
With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers. Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.
Solution
When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.
Provider & Staff Burnout
Problem
It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.
Solution
In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.
Patient Access
Problem
With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers. Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.
Solution
When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.
Skilled Staffing
Problem
Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.
Solution
This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.
Provider & Staff Burnout
Problem
It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.
Solution
In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.
Provider & Staff Burnout
Problem
It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.
Solution
In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.
Who we are
Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.
A suture for every pain point
Who we are
Our general scope of work
Customer Experience ( Cx) Contact center
Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).
Patient scheduling and appointment reminders
Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.
Telemedicine support
Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.
Medical records management
Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.
Healthcare IT services
Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.
Other Industries
Are you a business in need of office help outside the medical industry?
Get Sutured Too!
Our premier services
Support services
Augmenting existing teams: address the issue of staffing shortages
Seamless integration into existing operation workflows
Patient/Client access services
Inbound and outbound contact center services
Customized packages
Surgical and Procedure schedule optimization (reduce costly gaps in schedules)
Patient call backs (outbound calls)
Nursing triage and/or Medical Assistant remote support
Data entry
Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)
Software development
Plus, more as needed
About
About
About
About
We are a group founded by a physician executive, technology investor and engineer entrepreneur who saw an opportunity in today’s challenging healthcare climate. This organization is meant to identify practice challenges and offer solutions by people who understand the complex healthcare space.
We are a group founded by a physician executive, technology investor and engineer entrepreneur who saw an opportunity in today’s challenging healthcare climate. This organization is meant to identify practice challenges and offer solutions by people who understand the complex healthcare space.
Ready to get office help ?
Ready to get office help ?
Ready to get office help ?
Ready to get office help ?
Let us help close your operational gaps
Let us help close your operational gaps.
Let us help close your operational gaps.
Let us help close your operational gaps.
© 2023 Suture, LLC. All rights reserved.
Who we are
Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.
Who we are
Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.
A Suture for every pain point
Our general scope of work
Customer Experience ( Cx) Contact center
Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).
Patient scheduling and appointment reminders
Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.
Telemedicine support
Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.
Medical records management
Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.
Healthcare IT services
Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.
Other Industries
Are you a business in need of office help outside the medical industry?
Get Sutured Too!
Our premier services
Support services
Augmenting existing teams: address the issue of staffing shortages
Seamless integration into existing operation workflows
Patient/Client access services
Inbound and outbound contact center services
Customized packages
Surgical and Procedure schedule optimization (reduce costly gaps in schedules)
Patient call backs (outbound calls)
Nursing triage and/or Medical Assistant remote support
Data entry
Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)
Software development
Plus, more as needed
A suture for every pain point
Our general scope of work
Customer Experience ( Cx) Contact center
Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).
Patient scheduling and appointment reminders
Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.
Telemedicine support
Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.
Medical records management
Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.
Healthcare IT services
Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.
Other Industries
Are you a business in need of office help outside the medical industry?
Get Sutured Too!
Our premier services
Support services
Augmenting existing teams: address the issue of staffing shortages
Seamless integration into existing operation workflows
Patient/Client access services
Inbound and outbound contact center services
Customized packages
Surgical and Procedure schedule optimization (reduce costly gaps in schedules)
Patient call backs (outbound calls)
Nursing triage and/or Medical Assistant remote support
Data entry
Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)
Software development
Plus, more as needed